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CASE STUDY · '25Brand & IdentityWeb Design & Build
Mother Co.

A candle DTC that earned its premium positioning back.

An Shopify rebuild + brand refresh for a hospitality-fragrance brand that had drifted into bath-and-body-works territory.

MOTHER CO. · '25
Mother
mothercandle.co
INDUSTRY
Home & Hospitality
REGION
Charleston, SC
ROLE
Brand refresh + Shopify rebuild
DURATION
7 weeks
YEAR
'25
// 01 · THE BRIEF

What needed to change.

Mother Co. started as a custom-fragrance house for boutique hotels and slowly added a DTC line that grew faster than expected. The DTC site they'd built in a hurry was undercutting the brand — over-discounting, cluttered, more 'gift shop' than 'apothecary.' They wanted to reposition the DTC line as the same premium product they sold to hotels.

// 02 · OUR APPROACH

How we tackled it.

We stripped the site back to 14 pages, retired the discount popup permanently, and rebuilt the product page around the hospitality story — every candle's product page links to a hotel that's currently using it. Brand-wise we kept the existing wordmark (which they loved) but designed a new typographic and color system around it that read 'apothecary' instead of 'home goods.'

// 03 · THE OUTCOME

What changed.

AOV up 64% in the first two months. Bounce rate on product pages dropped from 71% to 43%. The brand has since landed 4 additional hotel accounts who 'wanted what was on the site.'

// BY THE NUMBERS

WHAT THE WORK
ACTUALLY DELIVERED.

+64%
AOV in two months
-39%
product page bounce rate
4
new hotel accounts from DTC traffic
14 pages
down from 32
// PROCESS.LOG

HOW IT
CAME TOGETHER.

STEP 01
Content audit — 32 pages to 14
STEP 02
New typographic + color system
STEP 03
Shopify Plus theme rebuild
STEP 04
Hotel-link feature integration
// CREW

Who shipped it.

  • Brand design
  • Shopify theme dev
  • Copy direction
"
We've gone from launching once a year to launching once a month with the same team. Worth every dollar.
Jordan Webb
CMO, Mother Co.
// 07 · THE NETWORK

ONE NODE IN A
BIGGER SIGNAL.

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